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Contact Us
Address
601 Cypress Ave #404
Hermosa Beach, CA
90254
Please verify to view information
Gov and Wholesale
Please send request for quotes or purchase orders to sales@upgradeenergytech.com
US Gov UEI Code: N4GPQPCNSQ15
US 889 PDF Link: Link
NAICS Code: 335911
Lead Time and Shipping Information
How do we ship?
We ship via FedEx and DHL ground and air
Can We Ship to Your Country?
Probably! If you are in a small country, feel free to make a shipment and we will help it get to you!
What is the Typical Lead Time?
Typical lead times are 1-3 weeks depending on build volume demand
**Recent SA08 orders have a 3-6 week lead time due to the nature of the discount**
​Can I expedite my order?
Yes, email our support
Warranty Cancellation and Return Policy
Warranty: We have a 3 month warranty policy which covers defects
Exchange policy: We have a 2 week exchange policy which allows for the exchange of a product for another with a reduced 10% restocking fee
Cancellation policy: Orders cancelled after 24 hours have a 25% cancellation fee due to the packs being made to order
Return policy: We have a 2 week return policy. There is a 50% restocking fee covering inspection and evaluation of returned products
How to Return: Please put order number in package and ship to:
Attn: Returns
Upgrade Energy
601 Cypress Ave #404
Hermosa Beach, CA, 90254
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Designed in Los Angeles, California
Manufactured in Saint Louis, Missouri
