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Contact Us
Address
145 Cypress Ave
El Segundo, California
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Gov and Wholesale
Please send request for quotes or purchase orders to sales@upgradeenergytech.com
US Gov UEI Code: N4GPQPCNSQ15
US 889 PDF Link: Link
NAICS Code: 335911
Lead Time and Shipping Information
How do we ship?
We ship via FedEx and DHL ground and air
Can We Ship to Your Country?
Yes, we cover most of the world!
What is the Typical Lead Time?
Typical lead times are 1-3 weeks depending on build volume demand
**Recent SA08 orders have a 3-6 week lead time due to the nature of the discount**
​Can I expedite my order?
Typically, email our support
Warranty Cancellation and Return Policy
Warranty: We have a 3 month warranty policy which covers defects
Exchange policy: We have a 2 week exchange policy with a 10% restocking fee
Cancellation policy: Orders cancelled after 24 hours have a 25% cancellation fee due to the packs being made to order
Return policy: We have a 2 week return policy. There is a 40% restocking fee covering inspection and evaluation of returned products
How to Return: Please put order number in package and ship to:
Attn: Returns
Upgrade Energy
145 Sheldon Street
El Segundo, California, 90245
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Designed and Assembled in
El Segundo, California USA
